Introduction
PMIN Agency Pvt Ltd ("PMIN Agency", "we", "our" or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect the information you provide when you use our website, digital marketing services, advertising solutions, social media services or any other services offered by us ("Services").
By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. Any updates will be published on our website and will take effect from the date of publication.
This Privacy Policy applies to all individuals who interact with PMIN Agency Pvt Ltd, including website visitors, clients, prospective clients, business partners and users of our Services.
PMIN Agency Pvt Ltd complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws in India. We collect and process personal data only for legitimate business purposes and in accordance with applicable legal requirements.
What information do we collect?
PMIN Agency Pvt Ltd collects the personal information required to provide our services and manage our business operations. If you choose not to provide certain personal information, we may not be able to provide the services you request. The following are the main types of personal information collected by PMIN Agency Pvt Ltd and the purposes for which they are collected.
Registration Information
Registration Information is the information you provide to PMIN Agency Pvt Ltd in the course of registering for or acquiring our service, for example, to create an account, become a subscriber, become an advertiser, post comments, receive a newsletter, or enter a competition. Registration Information may include, for example, your name, delivery or postal address, email address, gender and date of birth. It includes additional information which you provide during that relationship.
Public Information and Posts
If you post comments, reviews, testimonials or other content on our website or social media platforms, the information you share may become publicly available. This may include your name, username, profile information, photographs, comments, likes and other content that you voluntarily publish. Please note that publicly shared information may also appear in search engine results.
Information from Third Party Social Media
If you interact with PMIN Agency Pvt Ltd through third-party platforms such as Google, Facebook, LinkedIn, Instagram, X or other social media services, we may receive information that you have authorised those platforms to share with us. This may include your name, email address, profile picture, user ID and other publicly available profile information.
We do not collect or store your passwords for third-party platforms. Any information received from these platforms will be handled in accordance with this Privacy Policy and the respective platform's privacy practices.
Activity Information – Cookies and Other Technologies
When you visit our website, we may automatically collect certain technical information about your device and browsing activity. This may include your IP address, browser type, operating system, device information, pages visited, date and time of access, referral source and browsing behaviour.
If you access our website through a mobile device, we may also collect device identifiers, location information (where permitted) and other technical data required to improve our services.
Website Analytics
We use cookies and similar technologies to improve website performance, remember your preferences and better understand how visitors use our website.
We also use analytics tools, including Google Analytics, to measure website traffic and user behaviour. These tools help us improve our website and services. Google Analytics may process information on servers located outside India; however, it does not identify individual users or combine your IP address with other information held by Google.
You may choose to disable cookies through your browser settings. Please note that doing so may affect certain features and functionality of our website.
Our website may contain links to third-party websites. PMIN Agency Pvt Ltd is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing any personal information.
Information from Other Sources
We may receive additional information from trusted business partners, publicly available sources, marketing partners, recruitment agencies or other lawful third-party sources to improve our services, maintain business relationships and ensure the accuracy of our records.
Information in Relation to Other Persons Who Deal with Us
If you apply for employment or engage with PMIN Agency Pvt Ltd as a supplier, contractor, consultant, vendor or business partner, we may collect information necessary to assess your application, establish our business relationship and fulfil our contractual or legal obligations.
Where appropriate, we will inform you why we are collecting your information and how it will be used.
How do we protect your information?
PMIN Agency Pvt Ltd implements appropriate administrative, technical and physical security measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
How can you access your information?
You may request access to, correction of or updates to your personal information by contacting us using the details provided in this Privacy Policy.
To process your request, we may ask you to verify your identity and provide sufficient information to identify the records you wish to access or update.
We will respond to your request within a reasonable timeframe, subject to applicable laws. Where access cannot be provided, we will inform you of the reasons where legally permitted.
How can you opt out?
You may disable or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
If you no longer wish to receive marketing or promotional communications from PMIN Agency Pvt Ltd, you may unsubscribe using the link provided in our emails or contact us directly.
If you have connected your social media accounts with our services, you may disconnect them through your account settings or the respective social media platform.
Other important information
Updates to Privacy Policy
PMIN Agency Pvt Ltd may update this Privacy Policy from time to time to reflect changes in our services, business practices or legal requirements. The latest version will always be available on our website and will become effective from the date of publication.
If the changes affect any agreement between us, you will be entitled to terminate our agreement if those changes are not acceptable to you on reasonable grounds.
Location of Data
Some of the PMIN Agency Pvt Ltd services may be hosted or managed outside India. By using our services, you acknowledge that your personal information may be transferred to or accessed from locations outside India, subject to applicable Indian laws governing cross-border data transfers.
Linked Services
Your personal information may be stored or processed on servers located within or outside India. Where data is transferred internationally, PMIN Agency Pvt Ltd will ensure that such transfers comply with the Digital Personal Data Protection Act, 2023 and other applicable laws.
Collection of Personal Financial Information by a Payment Service
Our website may contain links to third-party websites or services. PMIN Agency Pvt Ltd is not responsible for the privacy practices, content or security of these websites. We encourage you to review their privacy policies before sharing your personal information.
Where payments are processed through third-party payment gateways or service providers, your payment information will be governed by the privacy policy of the respective payment service provider. PMIN Agency Pvt Ltd does not collect or store your payment card details unless expressly stated.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.
Certain information may continue to be retained for legal, regulatory, security, fraud prevention or operational purposes even after your relationship with us has ended.
Sensitive Information
Please avoid sharing sensitive personal information, including information relating to your health, religion, biometric data, criminal history or any other sensitive data, unless specifically requested and legally required.
If you voluntarily provide such information, you consent to its collection and processing in accordance with this Privacy Policy and applicable laws.
Complaint
If you believe that we have breached the Digital Personal Data Protection Act, 2023, or any other applicable privacy laws, you may make a complaint to us by contacting us as outlined below.
When you contact us, please include your name, address and telephone number and clearly describe your complaint. We may need to share your information with others who can assist in responding to your complaint.
We will respond to your complaint as soon as reasonably practicable and, in any event, within a reasonable period by informing you whether we have accepted your complaint, require further information or do not believe that we are in breach. We will also advise you of the next steps in resolving your complaint.
If you are not satisfied with our response, you may have the right to approach the appropriate authorities or grievance redressal mechanisms available under applicable Indian laws.
How you can contact us
If you have questions about this Privacy Policy, please contact us at:
PMIN Agency Pvt Ltd
| https://www.planetmedia.in
Unit 5D, Tower 1, Trans Asia Cyber Park, Infopark Kochi Phase 2, Brahmapuram P.O., Kochi, Kerala – 682303